Tell Me Baby UK > Reward program FAQs

Reward program FAQs

The most important details

⭐ You can claim a reward when you reach 2000 points – you can then swap your points for a £20 Amazon.co.uk Gift Card.

It can take 7-10 days to receive your Amazon.co.uk Gift Card after ordering. If it hasn’t arrived by then, please check your spam folder as it may go there.

⭐ If you have any questions at any time, email us at community.uk@tellmegroup.com.

FAQs in more detail

The basics

Points 

Rewards

And the rest

The basics

How do I sign up to Tell Me Baby (TMB)? Does it cost anything?

You sign up by using your email address and creating a password. It’s completely free to create an account and to take part in the program. You can sign up here.

How do I earn points?

You’ll earn 100 points for each eligible product review you leave. Eligible reviews must be at least 50 words, and be detailed and helpful.

What should I put in the reviews and my photos?

You can find tips on what to include in your reviews here.

All photos must be original and show relevant details.

Points 

How can I check how many points I have?

Log into your account and visit your profile page here.  The points are shown at the top left.

When will my review be published, and when will I get my points?

It can take around 24-48 hours for our moderators to check and publish your review, and to have your points added to your account.

Will my points expire if I don’t use them?

No, your points will not expire.

The rewards

What are the rewards?

You can redeem your points for rewards when you reach 2000 points. They can then be swapped for a £20 Amazon.co.uk Gift Card. 

How do I claim a reward?

When you’ve reached 2000 points, email us at community.uk@tellmegroup.com to request your £20 Amazon.co.uk Gift Card. We will then send it to you via email.

When will I get my voucher?

It can take 7-10 days to receive your gift card reward via email after placing your order. Please check your spam folder if it hasn’t arrived after a week.

What happens when I reach ‘Platinum’ level?

Once you’ve earned a total of 37,000 points you’ve completed the review program, but we’d love to keep in contact – you may be asked to take part in a special program for extra rewards.

And the rest

I’m having trouble with my password – help!

If you can’t remember your password, try the password reset option. You’ll be sent an email with a replacement password. Please check your spam folder for the email as it may end up there.

If that doesn’t work, email us community.uk@tellmegroup.com and we’ll sort it out.

I have another question not answered here – who can I talk to?

Email community.uk@tellmegroup.com and we’ll reply within 48 hours. Please check your spam folder for our reply as sometimes our emails end up there.

Terms and conditions of the TMB rewards program